HISTORY

In the past, we’ve flown with Island Air and incurred long delays lasting up to 6 hours!  If you’re deciding between another carrier and Island Air, you will probably get there faster with a stop over and 1 hour layover than with a direct flight on Island Air.

RECENT EXPERIENCE

Our flight to Kauai was delayed by 2 hours without notice.  I mean, no one told us anything and instead had us sit and wait with no idea of what was going on.  Then, on our flight back to Maui, we arrived at the ticket check in counter to find a sign saying our flight was cancelled and that no one could check us in for an hour and 20 minutes.  We sat and waited and couldn’t go into the airport till we had a boarding pass.  Finally, we got checked in and got to our gate with no one there.  25 minutes after our flight was supposed to leave, a message over the intercom explained that our flight was delayed by over 4 HOURS!  Meanwhile, other flights with Island Air to Maui continued to board in front of us throughout the day.

We spoke with a supervisor (a major ordeal to obtain an audience with, but we had the time.)  The only solution he came up with was to buy a ticket with a rival airline!  Yes, it’s true!  The supervisor of Island Air told us if we really need to get to Maui in a timely manner, we should consider buying a ticket with another airline.

We also overheard a TSA employee mention that most locals know to use Hawaiian Airlines because of their punctuality.  He said, “It’s worth the extra few bucks to make sure you get there.”  So our day concluded with over 6 hours of delays and cancellations.

THE FUTURE

It pains us to watch Hawaii businesses go out of business in these harsh economic times, but if Island Air dies, (with a smile) I’ll chalk it up as Economic Darwinism.

The Hawaii Supreme Court struck down a new law that allowed the Alakai to run operations in Hawaii waters without an official Environmental Impact Report (EIS.)

The Hawaii Superferry ran its last voyage between Maui and Oahu on Thursday March 19th, 2009.  236 employees were laid off, and no future Hawaii service can be expected without an EIS. The Alakai, which ran for over a year and booked over 250,000 round-trip voyages in that time, will be leased for commercial use outside of Hawaiian Waters or by the US military. Hawaii Superferry President and Chief Executive Tom Fargo has hopes that his vision of an interisland ferry system can be met in the future by his organization, though the possibility of this happening is doubtful at best.

Concerns for the environment as well as danger to our visiting Humpback Whales has raised concerns particularly with both Kauai and Maui residents.  Protests and legal action have ensued from environmental groups after the state exempted the Hawaii Superferry from having any type of environmental review in 2005.  Controversy has grown seeing that the State had dealing with the Hawaii Superferry as far as investments.

From the beginning, the Hawaii Superferry has been a Maui Lawyers dream situation.  This will continue to be litigated over for years if the owners feel like putting the time into it.  Though it looks like they’re going to pursue other ways of making money.  The way things have been going, we can’t blame them.